Frequently Asked Questions
Everything you need to know about your CCM Costume order.
What is the processing time for my order?
Most of our high-quality costumes are processed within 3-5 business days. Please note that custom-sized items may require an additional 7-10 days for tailoring.
Do you offer international shipping?
Yes, CCM Costume ships worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I choose the correct size?
We provide a detailed size chart on every product page. We recommend measuring your bust, waist, and hips accurately. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.
What is your return policy?
We accept returns within 30 days of delivery for standard-sized items in original, unworn condition. Please note that custom-made costumes are non-returnable unless there is a manufacturing defect.
Can I request a custom design?
Absolutely! We specialize in bespoke costume creation. Please contact our support team with your specific requirements and reference images for a custom quote.
How should I care for my costume?
To preserve the quality of the fabrics and intricate detailing, we recommend dry cleaning only for most of our specialty costumes. Avoid machine washing unless specifically stated on the care label.